Privacy Policy

Effective Date: 05/31/25

At Akikumo, Inc., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share information when you install or use our app on your Shopify store.

1. Information We Collect

When you install and use Akikumo, we may collect the following types of data:

• Store Information: Your store name, email address, and Shopify domain.
• Product Data: Information about products, collections, orders, and related metadata to provide merchandising insights and analytics.
• Usage Data: Information about how you use the app, such as actions taken within the app, queries run, and feature usage.
• Communication Data: Any information you provide when contacting us for support.

We do not collect or store payment information from your customers.

2. How We Use Your Information

We use the data we collect to:

• Provide and improve our services
• Generate collection and product insights
• Support custom features like Slack integration or natural language queries
• Respond to merchant support inquiries
• Monitor and improve app performance

3. Data Sharing and Third Parties

We do not sell or rent your data. We may share your information with trusted third-party services that support app functionality (e.g., Slack API, analytics tools), but only as needed to provide the service and under strict confidentiality agreements.

4. Data Retention

We retain collected information only for as long as necessary to fulfill the purposes outlined in this policy. You may request that we delete your data at any time by contacting us at support@akikumo.com.

5. Your Rights

As a Shopify merchant, you have the right to:

• Access and review the data we hold about your store
• Request deletion of your data
• Revoke app access by uninstalling Akikumo from your Shopify store

6. Data Security

We take reasonable measures to protect your information using industry-standard security practices, including encryption and secure storage.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Akikumo
Email: support@akikumo.com