Sub-processors
Last updated: 08/27/26
To deliver the Akikumo Service, Akikumo, Inc. engages certain third-party service providers that may process customer or merchant data on our behalf ("Sub-processors"). This page lists those Sub-processors, their role, and where they process data. For more on how we handle data, see our Privacy Policy.
Before engaging a Sub-processor, we evaluate their security and privacy practices and enter into appropriate contractual protections. We may update this list from time to time as our Service evolves.
Infrastructure Sub-processors
These providers host or support the systems used to operate Akikumo and may process data stored or transmitted by the Service.
| Entity | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure, hosting, storage, email delivery (SES), and related platform services | United States |
| Google LLC (Google Cloud / Google GenAI) | AI and natural language features used in the Service, including Slack assistant and merchandising AI workflows | United States |
| Datadog, Inc. | Application performance monitoring, logging, LLM observability, and operational telemetry | United States |
Platform and Integration Partners
Depending on how you use Akikumo, data may also be processed by the platforms you connect. These are not classical infrastructure vendors, but they receive or provide data as needed for the Service to function.
| Entity | Purpose | Location |
|---|---|---|
| Shopify Inc. | Ecommerce platform APIs used to provide the Service to merchants (store, product, order, and related data) | Canada / United States |
| Slack Technologies, LLC (Salesforce, Inc.) | Optional messaging integration so merchants can receive alerts and collaborate in Slack workspaces they connect | United States |
| Flexport, Inc. | Optional logistics integration for purchase order, booking, and shipment sync when a merchant connects Flexport | United States |
Updates
We will update this page when we add or remove Sub-processors. Material changes to how we process data are also reflected in our Privacy Policy.
Contact
Questions about our Sub-processors or data practices: support@akikumo.com